Frequently Asked Questions (FAQ)
We produce custom vinyl cut lettering and graphics decals.
Yes, vinyl we use has excellent colour and dimensional stability, it is water resistant and UV resistant.
No, vinyl letters & numbers are individually cut (not printed) and have no background. Letters and numbers are pre-spaced and held in position thanks to transfer tape and backing paper. Letters can be applied all at once. Once the installation is complete only vinyl letters remain as transfer tape and backing paper are both removed during the installation process.
Vinyl cut decals are cut out of vinyl material. Vinyl printed decals are printed on vinyl. Vinyl cut decals are much more durable and are rated for up to 10 years of outdoor use, while printed decals can last for only a couple of years. We produce vinyl cut decals.
Vinyl cut decals cannot have colour gradient.
Our online vinyl lettering design tool allows minimum font size 15mm. Although we can make it smaller on request depending on the font.
Vinyl lettering decals can be applied to any kind of smooth and clean surface such as glass, plastic, or metal, painted wood and similar.
Generally it is not recommended for using on canvas. It will stick to canvas but we cannot guarantee it will hold as strong as on recommended types of surface such as glass, metal, plastic, painted wood and similar.
Yes, one of the vinyl types we have on stock (marine vinyl) is seawater-resistant and can be used for boat lettering and graphics.
Please note, we wouldn't recommend you to apply vinyl lettering on inflatable boats. It won't last long. For inflatable boats we can offer you stencils made from your design so you would be able paint over them.
Yes, we can make custom vinyl graphics. You can get a free approximate instant quote for a custom graphics decal using our online vinyl graphics estimator. The final price will depend on graphics complexity and the number of colours.
Yes, we can make multicolour vinyl decals. Each colour is cut as a separate layer and the layers are merged.
Please see vinyl decal installation guide.
To remove vinyl lettering apply heat with a hair dryer or heat gun, then slowly and carefully peel the lettering off the surface.
We offer flexible pricing. You can get the following discounts:
- - 5% off orders over $100
- - 10% off orders over $200
- - 15% off orders over $300
- - 20% off orders over $500
- - 25% off orders over $900
Orders are normally produced and posted within 2-3 business days.
Orders are normally produced and posted within 2-3 business days.
The actual delivery time varies and depends on Australia Post
-
- Within Australia: 3-12 business days (or 1-3 business days if sent via Express Post within Express Delivery guaranteed network)*
* Delivery to remote locations may take longer. Delivery during Christmas Season may take longer. - - NZ: 12-25 business days
- - US / CA destinations: 20-35 business days
Yes, we can produce and post orders urgently. Please get in touch with us and we will let you know if your order can be processed within the given time frame.
Vinyl lettering you order is custom made to your specifications, so we cannot resell it to other customers. If you notice anything that needs to be changed in an order you have just placed please let us know ASAP so we are aware of it before we start processing your order.
If you are not happy with the product due to any errors on our part please let us know and we will correct them for free or issue a refund (full or partial depending on the case). Please check the spelling and the specifications (font, font size, colour, vinyl type and cut style) as you place your order as we are not responsible for any inaccuracy or errors on your part.
During the checkout you can select one of the following countries: Australia, New Zealand, United States, Canada.
